Coin Accepted is a digital platform operated by BB Trade Bahamas Ltd, a legal entity incorporated under the laws of Bahamas. These Terms and Conditions (“Terms”) govern Your access to and use of Our Services, including account creation, Platform functionalities, and the Know Your Customer  (“KYC”) procedures. 

By accessing or using Our Platform, You agree to comply with and be bound by these Terms. If You do not agree with any part of these Terms, please refrain from using Our Services. All information and Services provided on Our Platform are provided on a strictly “as-is” basis without any warranty whatsoever. 

These Terms may be updated periodically to reflect changes in Our Services or legal requirements. We encourage You to review these Terms to stay informed about Your rights and obligations when using Our Platform. 

 

1. Definitions

   1. These Terms set out the rules for the provision of Services by electronic means by the Platform Operator, comprising all functionalities made available within the Operator's Website for the provision of the Services.

   2. For the purposes of these Terms, the following definitions shall apply

      1. Account - a personalized account created by a User to access and utilize the Services offered on the Platform.

      2. Agreement - agreement for provision of Services concluded between the Company and the User.

      3. AML - Anti-money laundering regulations aimed at preventing the use of the Platform for illegal financial activities. 

      4. Applicable Law - laws of Bahamas, applicable under 

      5. BB Trade Bahamas Ltd (also referred to as: “Operator”,  “Platform Operator”, “Company”, “We”, “Our”, “Coin Accepted”) - a company incorporated in Bahamas under the number 213148 B, with a registered address at Nassau, N3706, 201 Church Street, Sandyport, New Providence, Bahamas, which provides you access to the Services on the Platform. 

      6. Cryptocurrency - a digital or virtual currency that uses cryptographic techniques for secure transactions and operates independently of a central authority. 

      7. Deposit - a transaction of transferring Cryptocurrencies from external wallets to User’s Account. 

      8. Exchange - a transaction of exchange of Cryptocurrency to Fiat currency or vice versa, or exchange of Cryptocurrency into another Cryptocurrency conducted through Platform. 

      9. Fee - a commission or other costs charged by the Company for the use of Services. 

      10. KYC - know your customer procedures conducted to verify the identity of Users in compliance with applicable anti-money laundering (AML) and counter-terrorism financing (CFT) regulations.

      11. Platform - the totality of digital services and functionalities offered by the Platform Operator, provided using the Website including, in particular, the provision of a payment gateway for accepting and making payments in the form of Cryptocurrencies.

      12. Privacy Policy - separate document detailing how the Platform collects, uses and protects User data. Can be accessed here: [LINK TO PP]

      13. Services - the functionalities and features made available to User through the Platform, including cryptocurrency payment processing, account management and related tools. 

      14. Terms - this document, which outlines the rules and conditions governing the use of the Platform and its services. 

      15. User (also referred to as: “You”, “Your”, “Partner”) - a (i) natural person over the age of 18 with full legal capacity who uses Coin Accepted Services in connection with their business activities or (ii) legal entity which opened an Account on the Platform, and possesses the legal capacity to enter into binding agreements, and is not restricted by applicable laws or any other relevant regulations from using the Website or its Services. It is a provider of goods and/or services, for which the Services are provided. 

      16. User’s Customer (also referred to as: “Customer”) - an entity that has concluded an agreement with the Partner and intends to make payments to the Partner using the Platform. 

      17. Website - an Internet website owned and operated by the Company at https://coinaccepted.com.

      18. Withdrawal - a transaction of transferring Cryptocurrencies from User’s Account to external wallet.

 

2. General Provisions and using the Platform

   1. The Platform, operated by the Company, is designated to facilitate seamless and secure Cryptocurrency payments and related services. It serves as a comprehensive solution for businesses seeking efficient digital payment methods. 

   2. Using the Platform requires:

      1. use of an appropriate device that meets the minimum technical requirements, i.e. is connected to the Internet, using a current and stable version of a web browser (amongst others Google Chrome, Mozilla Firefox, Safari, Microsoft Edge),

      2. enable the necessary cookies in the web browser (details on the use of cookies can be found in the Cookie Policy).

   3. The User is solely responsible for ensuring technical compatibility between the computer equipment or other end devices used and the IT or telecommunications system and the Platform.

   4. When updating the Platform, if it results in technical modifications or changes made to the Services provided, the Platform Operator will provide such information to Users via a message to the e-mail address assigned by User to their Account or by placing the relevant information in a visible place on the Platform. A change in technical requirements is not treated as a change to the Terms unless it results in the inability to thoroughly provide the Service by Platform Operator to Users.

   5. Platform Operator reserves the right to suspend or terminate the provision of individual functionalities of the Platform due to the need for maintenance, review or expansion of the technical base, if this is required for the stability of the Platform’s operation. If necessary, Platform Operator will make every effort to notify Users in advance, specifying the date and time of the technical break.

   6. The User undertakes to use the Services in a manner consistent with the provisions of generally applicable law, both applicable to the Commonwealth of The Bahamas and the User's country of residence (registered office/place of business), these Terms, as well as with good customs and principles of social coexistence. Moreover, the User undertakes to refrain from actions such as:

      1. using the Platform for any activity aimed, even indirectly, at fraud (leading to adverse disposition of property),

      2. money laundering or terrorist financing,

      3. spamming, understood as sending unwanted or unsolicited messages, including to other Users,

      4. ones aimed at obtaining information not intended for the User, including data of other Users,

      5. modifying in an unauthorized manner the content provided by Platform Operator or its partners, in particular within the Platform,

      6. actions to avoid responsibility for the sanctions imposed.

 

3. Account creation and Registration

   1. The performance of the Coin Accepted Services requires the User to register an Account on the Platform and to carry out KYC Procedure. 

   2. To create an Account on the Platform User must meet the following criteria:

      1. Be a natural person over the age of 18 with full legal capacity who use the Services in connection with their business activity or a legal entity with the capacity to enter into legally binding agreements,

      2. Ensure that use of the Platform complies with applicable laws in User’s jurisdiction,

      3. Not be located in any country where access to the Platform or Services is restricted or prohibited. 

   3. The conclusion of a contract for the provision of Services between the User and the Company takes place upon acceptance of the performed authentication and verification of the User's identity in the process of account registration on the Platform (hereinafter referred to as: “Account Registration”). The contract (Agreement) for the provision of Services is concluded for an indefinite period of time.

   4. Account Registration on the Platform is always equivalent to acceptance of these Terms.

   5. In order to complete the Account Registration, Users are required to provide an e-mail address, a password, a telephone number and a unique login for the individual Account, and to set up a two-factor authentication. Two-factor authentication (hereinafter referred to as: “2FA”) means confirming the User’s identity using two different authentication factors, most often involving additional information such as codes, keys, physical devices or security questions.

   6. After Account Registration, in order to use the Services, each User is assigned with an individual Account.

   7. Each User may have only one Account on the Platform.

   8. After the registration of an Account on the Platform, but prior to the completion of the User KYC process, the Partner shall have limited ability to use the Services (including, but not limited to, passive acceptance of Deposits only). In order to have full access to the offered Services, it is required to complete the User KYC process and to have a fully verified Account on the Platform.

   9. In order to obtain the full functionality of the Account, it is necessary to carry out the identification of the User (KYC Procedure) by:

      1. in the case of a User who is a natural person: providing data from the User's identification document, including their name, surname, citizenship, as well as address of residence, country of birth, information on tax residency and statement on being a politically exposed person or either relative or close associate of such person, telephone number, date of birth and - for countries where it will apply - individual identification number or a statement that they do not have such a number.

      2. in the case of a User who is a legal entity or an organizational unit: sending a scan of a copy of the relevant Commercial Register in which the entity is registered, data on the business activity, a scan of the confirmation of the assignment of the tax identification number and other national identification numbers - if the number is not shown in the copy of the Commercial Register, as well as data from the document stating the identity of the natural person authorized to represent the User, including their name, surname, citizenship, as well as their address of residence, tax residency information, country of birth, information on being a politically exposed person, telephone number, date of birth and individual identification number, or a statement that they do not have such a number. The User is also obliged to provide the above information on all of the User's Ultimate Beneficial Owners up to the designation of individuals.

   10. In addition, in order to verify the identity, the User must provide the Company with a document confirming the identity by submitting it in the form of a photo through a given form on the Platform. The photo of the identity document must meet the following conditions: it should be a national identity document or passport, document must be issued by a government institution, the data on the document must be clear, all edges of the document must be visible, none of the data must be obscured. The file must not contain any signs of digital alteration (such as painting over any element using a graphics program). The Company may ask the User to send a photo of their identity document, taken in such a way that the User's face, the identity document, and a piece of paper with the current date written on it are visible at the same time (the so-called "selfie"), or to contact the User by phone or video messenger (through an application recommended by the Company).

   11. Confirmation of the address of the User or the person representing the User or the User's Ultimate Beneficial Owner can be made on the basis of a photo in .jpg, or .png format, a bill (for electricity, water, gas, etc.) issued to the User or the designated person, a contract with a public trust institution, an official letter from a public institution, or a bank statement, or a transfer confirmation coming from a financial institution, on which the address details of the User or the designated person, along with the name and surname, as well as the date of preparation, which cannot be older than 6 (six) months.

   12. The verification of the User will be carried out in several stages - through verification of the User's identity ("Proof of Identity"), verification of the User's address ("Proof of Address"), and other information about the User and other User's statements (regarding AML policy). It is stipulated that if all verification steps are not met (the verification process is discontinued by the User), certain functionalities of the Platform may be limited. In order to use all functionalities, and in particular to realize the withdrawal of funds outside the Platform, the User is obliged to successfully complete all verification stages. 

   13. The User is under an absolute obligation to provide accurate, truthful information. During the performance of the Service Agreement, the Partner is obliged to promptly update the data and information provided whenever the previously provided data or information proves to be incomplete or has changed. Platform Operator shall be entitled to ask the User for other documents that may be necessary (especially due to the legal/AML or security reasons) to finish the KYC process of such User. 

   14. Platform Operator collects personal data of Users and Customers of the Platform, and its processing is carried out in accordance with the provisions of the Privacy Policy, applicable to the Platform.

   15. Each Partner may have a main account on the Website, under which it may use the Coin Accepted Services for more than one business venture.

   16. It is possible to make individual settings related to the implementation of the Coin Accepted Services for each of the Partner’s individual business ventures, which must be done in the Partner’s Account on the Website after logging in.

 

4. Agreement for the provision of Services

   1. Upon acceptance of these Terms, to the extent indicated below, the Agreement between the User and the Company is concluded. 

   2. As part of the services provided, the Company provides the User with access to the Platform. 

   3. Access to the Platform is free of charge. The use of Services is subject to Fees in accordance with the information available on the Platform. 

   4. The Agreement is concluded for an indefinite period. 

   5. Unless stated otherwise, the Company is the owner or licensee of all content on the Website and the Platform, including but not limited to source code, databases, functionalities, software, graphics and the overall design of the Website and the Platform. The Company does not consent to the distribution, publication or other use of the above-mentioned content outside of the Platform.

   6. Users may at any time stop using the Platform, or individual Services offered on the Platform, and terminate the Agreement with immediate effect under the terms set out below, unless different arrangements have been agreed upon in a separate written agreement. Termination of the Agreement under the terms of the first sentence is not possible in the event that the User is in the process of verifying the source of funds or other processes related to the security of transactions, and resulting from the application of financial security measures and other laws.

   7. The User may terminate the Agreement by submitting a termination notice via email sent to the following address: [email protected] (closure of the Account).

   8. Termination of the Agreement by the User shall result in deletion of User’s Account, understood as blocking the possibility of logging onto the Platform and accessing the dashboard. In such a case, the data provided by the User will be removed from the Platform, however, after the expiration of the mandatory period of their retention resulting from generally Applicable Laws. 

   9. Closure of the Account shall be preceded by a Withdrawal of all assets. 

   10. Termination of the Agreement with immediate effect shall result in complete termination of the User's ability to use the Account. 

   11. The Company may temporarily stop providing the Services in the event of justified suspicion of User’s violation of the applicable law, these Terms, the rights of the Coin Accepted, or its respective partners and third parties, principles of social coexistence or good manners. Discontinuation of the Services may be made until it is clarified whether a violation has actually occurred. 

   12. In the event of a violation by the User of the law, these Terms, the rights of the Coin Accepted or its respective partners or the rights of third parties, the principles of social coexistence or good manners, the Company has the right to terminate the Agreement with immediate effect.

 

5. Services

   1. As part of the performance of the Agreement under these Terms the Platform Operator shall, in particular, provide the following Services to the Partners, inter alia:

      1. accepting payments in Cryptocurrencies made by the Customers of the Partners; 

      2. Exchanging Cryptocurrencies for FIAT Currencies;

      3. Exchanging Cryptocurrencies for other Cryptocurrencies;

      4. accepting Deposits from the Partners in the form of Cryptocurrencies and FIAT Currencies;

      5. making Withdrawals of assets in the form of Cryptocurrencies or FIAT Currencies.

   2. It shall remain impermissible for third parties to assign, lend, transfer, perform in the interest of and for the account of third parties the Services and for third parties to use the software provided by the Platform Operator for the purpose of performing the Services for the Partner, with the exception of entities with which the Platform Operator cooperates in the performance of the Services.

   3. The Agreement for the provision of the Services is concluded exclusively between the User and the Company. The scope of the rights and obligations of the parties to the Agreement, including the scope of Company’s liability, shall be determined by generally Applicable Law and separate Regulations.

   4. The Company stores information about the history of incoming and outgoing transfers from the Account, its balance and also the history of operations made by the User within the Platform.

   5. The Company, via the Account, provides the User with information regarding Cryptocurrencies and FIAT Currencies. The information provided is market information and there may be differences between it and the offer of the Services, in particular, the rates of Cryptocurrencies/Fiat Currencies displayed in the dashboard do not necessarily reflect the rate at which they are offered in the Services. 

   6. The Company offers Services solely for the Cryptocurrencies supported on the Platform.

 

6. Liability

   1. The User is solely responsible for all actions taken by the User (or third parties acting on User’s behalf or with User’s authority) on the Website after logging in to the Platform.

   2. The Platform Operator shall be liable to the Partner for non-performance or improper performance of the Service to the extent provided for in these Terms, unless the non-performance or improper performance of the Service is a consequence of circumstances for which, according to the law or these Terms, the Platform Operator is not responsible.

   3. The Platform Operator is not responsible for the consequences of non-performance or improper performance of obligations undertaken towards the Partner by its Customers. The Partner is solely liable to the Customers of the Partner in this respect.

   4. In particular, the Platform Operator is not responsible for:

      1. temporary limitation of the availability of the Website or Platform caused by the necessity to repair any defects in the Website or in the Software or the modernization of the Website, including programming or graphic design;

      2. lack of implementation of the Services caused by problems with the blockchain;

      3. any damage caused to third parties, including direct and indirect damage, resulting from the Partner’s use of the Platform, in particular resulting from the malfunctioning of the Partner’s equipment, software systems or Website; 

      4. any lost profits, earnings, revenues, as well as unfulfilled goals and results assumed by the Partner in connection with the use of the Services and performance of the Service Agreement;

      5. any effects on the Partner’s rights resulting from the actions or omissions of its Customers;

      6. improper use of the Platform, or use of the Platform in violation of applicable laws;

      7. any damage incurred by the Partner due to improper provision of services by third party providers of the Platform Operator;

      8. damages and other consequences of the unauthorized actions of third parties, including but not limited to those resulting from criminal or illegal actions of such third parties (e.g. as a result of hacking attacks, financial fraud, etc.)

   5. The Platform Operator reserves the right to suspend or terminate the provision of particular functionalities of the Website due to the need for maintenance, overhaul or expansion of the technical base, if this is required for the stability of the Website. The possibility of the Partner claiming any compensation for this is excluded. 

   6. In the event of a planned technical interruption of the Website, the Platform Operator shall notify the Partner in advance, stating the date and time of the technical interruption. 

   7. In any event, should the Platform Operator be responsible for damage caused to  Partner, it is agreed that the Platform Operator shall only be liable for compensation up to the amount of the total amount of the Company's revenue derived from Commissions and Fees received from that Partner in the last 3 months prior to the occurrence of the event resulting in damage to the Partner. If the duration of the Service Agreement and the period of performance of the Services would be shorter than the period indicated in the preceding sentence, the maximum amount of the indemnity payable to the Partner shall be calculated for that period.

   8. The Platform Operator shall not be held liable for any damage, costs or expenses arising out of or in connection with the delay, improper performance or non-performance of the Services if this is due to circumstances of force majeure.

   9. Force majeure within the meaning of these Terms shall mean any unforeseeable situation or event, of an exceptional nature, beyond the control of the Platform Operator, preventing the fulfillment of any of the obligations provided for in the Terms, not resulting from the error or negligence of the Platform Operator and remaining insurmountable despite the exercise of reasonable efforts and due diligence, in particular: events of a natural catastrophe such as flood, hurricane, or extraordinary and external events that could not have been prevented, war, martial law restrictions, insurrection, revolution, riot, strike, terrorist threat or act of terrorism, failure of technical equipment, power cuts.

   10. The Partner shall be solely responsible for verifying that its Customers meet the requirements of the KYC procedure applied by the Platform Operator, where KYC procedure is required by law or agreement/contract. In the event that the Partner’s Customers do not meet the requirements of the KYC procedures, the Platform Operator reserves the right to refuse to provide the Services to the relevant Customer, for which the Operator will not be liable to either the Customers or the Partner. The Partner shall be solely responsible for any claims of the Customers in this regard.

   11. The Partner shall be solely responsible for the compliance with applicable law and the due performance of the Agreement with the Customer in accordance with its content and the requirements of applicable law, including the performance to the Customer for which the Platform Operator accepts payment as part of the provision of the Services.

   12. Acceptance of payment from the Customer as part of the performance of the Services shall in no way lead to any assumption of liability, promise, guarantee or other legal event as a result of which the Platform Operator, in addition to or in place of the Partner, would be liable for the sale of the goods or the performance of the services offered by the Partner to the Customer in accordance with the Agreement with the Customer.

   13. The Partner is solely responsible for determining, calculating, paying and settling, in accordance with the applicable, relevant law, all public charges, including taxes, duties and other levies, whenever such an obligation arose in connection with the performance of the Agreement with its Customers and the acceptance of payment as part of the service/sale of goods provided by it.

 

7. Amendments of the Terms

   1. Amendments to these Terms shall come into force on the date of their publication on the Platform, about which the User will be informed via a message sent to the e-mail address assigned to his/her Account, no later than 7 days before they come into force. 

   2. In the event of a change in the content of these Terms under the terms set forth above, the User shall have the right to terminate the Agreement within 7 days from the date of notification of the change in these Terms. In such case, the User will not be able to use the Services, and the Account will be closed, subject to situations in which closing the Account is not possible due to verification of the source of funds or other processes related to the security of transactions made by the Company, and resulting from the application of financial security measures and other laws. 

   3. The User may terminate the Agreement by email to the following address: [email protected]. 

   4. The Company reserves the right to change these Terms sooner than the deadline indicated above in the event of at least one of the following important reasons: 

      1. changes in generally applicable laws governing the provision of Services affecting the mutual rights and obligations of the parties, or changes in the interpretation of the law as a result of court rulings, decisions, recommendations or orders of competent authorities competent in the country (e.g. warnings, recommendations, positions of financial supervisory authorities), 

      2. a change in the method of providing Services electronically caused solely by technical or technological reasons beyond the control of the Company (e.g., a change in the terms and conditions of the hosting service), 

      3. granting Users additional rights without changing the remaining scope of the Services provided so far, to which the provisions of the Terms  apply, or granting rights consisting of the introduction of new services and functionalities.

   5. If changes are made to the Terms, the unified text of the Terms will be made available by publishing it on the Website and by means of a message sent to the email address assigned by the User to his/her Account.

 

8. Final Provisions

   1. Upon request of the User sent to the e-mail address: [email protected], the Company will send the User the content of these Terms in a way that enables its acquisition, reproduction, and recording using the IT system used by the User.

   2. The Agreement concluded between the User and the Company shall be governed by the laws of the Commonwealth of The Bahamas. 

   3. The User agrees that the court having jurisdiction to hear any disputes that may arise under these Terms and the Agreement shall be the common court with local and material jurisdiction over the Company’s registered office.